Manage users

In this article you'll learn how to create, make changes to, or delete users.

Note: Not every eyevip user has the right to add new events. If the Users menu isn't visible, please get in touch with your internal eyevip contact. This person can request new user:ins via this form:

Table of Contents

You'll find the user administration under the menu item Users > Users.

Create Users

Note: Depending on the eyevip license, the number of users is limited. Additional accessibility can be purchased at any time. Get in touch with us at

Creating a new user is simple: 

  1. Click + User to create a new account.
  2. Add username, first and last name, email address, language selection and password. The password must be changed once you've logged in for the first time using the Reset password function.
  3. Each eyevip user is assigned a role (event manager, promoter, master, etc.). Please select the respective role. Learn more about User Roles and Rights.
  4. Save the entry and notify the individual whose user account has been created.

benuter erstellen(en)


Edit User

How to edit a user account:

  1. Click the pencil icon on the right side of the entry you want to edit.
  2. Make the changes and save it.



Delete User

This is how you delete users who you no longer want to have access to eyevip:

  1. Select the user using the checkbox on the left-hand side of the entry. 
  2. Select Operation, followed by Delete.
  3. A window will open to confirm that you really want to delete this user. Confirm with Delete and the user will be removed from your list.