How to Manage Guest Informations
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      2. Guest Management
      3. How to Manage Guest Informations

      De- & re-registration from guest's perspective

      In this article you will learn how a guest can deregister or re-register for an event once they have registered.

      Guests can cancel their registration for an event after they have registered or can register for a different date.

      1. Open the registration confirmation in your mailbox.
      2. Click on Change data or unsubscribe.

      change registration_en

      Instead of the registration options, you will see a message that you have already registered for the event.

      info already registered_en

      1. Click on the Yes button.
      2. An e-mail will be sent to you.
      3. Select Modify data in the e-mail to make adjustments to your data.

      change registration button_en

      Note: The link to modify data can only be used once (clicked once). If the message "Token has already expired" appears, a new e-mail must be sent to the guest.