Privacy Policy & Cookie Banner

In this article, you will learn how to make your event communication privacy-compliant.

Table of Content

According to the Swiss Data Protection Act (revDSG) and the European General Data Protection Regulation (GDPR), there is an obligation to provide information about the acquisition of personal data and the purpose for which this personal data is processed. This information is recorded in a data protection statement and made easily accessible to the concerned individuals.

The European General Data Protection Regulation (GDPR) also requires that concerned individuals give their consent to the processing of their data.


Privacy policy in communication with guests

Standard Templates

Our standard templates have a dedicated privacy policy page. This page provides information about data processing in eyevip and the cookies used. The privacy policy is linked in all emails and pages.


Additionally, a cookie banner is displayed on the event website, where visitors have the option to reject all non-essential cookies. In this case, Google Maps and embedded YouTube videos, among others, will not be loaded. The cookie banner also contains a link to the privacy policy and is DSGVO compliant.


Individual Templates

Unless a special agreement has been made, all event websites using an individual template will display the same cookie banner as the standard templates. The font and color of the links will automatically be taken from the template design.

The cookie banner links to an external privacy policy by default. In addition, it can be called up again at any time.

If desired, there is also the possibility to make further adjustments:

  • individual privacy policy link
  • Integration of a privacy policy page in the template, in the template design
  • Informative cookie banner without consent (only compliant in Switzerland)
  • Adaptation of the cookie banner to the template design
  • Corporate wording for the privacy policy and cookie banner

For any further information on this topic, please do not hesitate to contact our support team at

Data processing consent in the registration form

A checkbox field is available by default in the default form and in the form editor to request your guests' consent to your privacy policy.

Default form

You will find the default form in your event under the menu item Form.

  1. The data protection field is activated by default. If it has been deactivated, click on the switch so that it turns green.
  2. Enter the link to your privacy policy. If your event is multilingual, you have the option to enter one link per language.
  3. Click on the Save button.


Form editor

You will find the form editor in your event under the menu item Form.

  1. The data protection field is enabled by default. If it is disabled, you can find it in the list of default fields and simply drag and drop it into the form.
  2. Enter the link to your privacy policy. If your event is multilingual, you have the option to enter one link per language.
  3. Click on the Save button.



Good to know: If your template has its own privacy page, you can link it in the Link to privacy policy field as follows:


Landingpage URL




Export all guest information

Important: Only eyevip users with admin rights can perform the export.

The GDPR gives individuals the right to request all information stored about them. eyevip administrators can export all relevant information about a guest based on their email address.

  1. Go to Settings > Action Log.
  2. Click the Export GDPR button and enter the guest's email address.
  3. Then click on Export to export the data.




Frequently asked questions (FAQ)

GDPR - What is it?

GDPR stands for the European Union's General Data Protection Regulation. The data protection law is applied in all EU member states and takes companies that process personal data strongly into responsibility.

Does the GDPR affect me as a company based outside the EU?

In principle, the General Data Protection Regulation applies to all companies that have their registered office in the EU. In the following cases, however, you are also subject to this new regulation if your company is based outside of the EU:

  • You have a branch in the EU
  • You process personal data of EU citizens residing in the EU

I organize events in Switzerland. Does the GDPR still affect me?

You will be affected by the GDPR if you include individuals, for example, from Germany or France, to your event in Switzerland. In this case, as you process the data of these individuals, you do need to heed the rules and regulations of the GDPR.


What is considered personal data?

Personal data is general data on biography and life situation, data regarding one's private life, data on appearance and behavior, data on health and data at work:

  • Birthday
  • Email address 
  • Marital status
  • Address
  • Account details 
  • Political standpoint
  • Religion
  • IP address
  • Browser cookies
  • Photos
  • Hair color
  • Weight 
  • Medical history 
  • Fitness data
  • Time tracking
  • Salary
  • Testimonials 

Which data am I allowed to collect and which not?

Only collect information that is required for your guest management. Understandably, this isn't always so simple. Sometimes allergies, disabilities or religion do take a role in decision making for your event (menu selection, barrier-free access, prayer rooms, etc.). However, here in particular, the principle "less is more" applies.